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Real-time Voice AI on AWS: A Standard for Corporate Sales Coaching

Manu Ramalho
Manu Ramalho

AWS features a new serverless standard for corporate sales coaching, combining AppSync Events, Amazon Nova Sonic and Bedrock AgentCore.

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AWS is revolutionizing corporate sales coaching with a new serverless standard that combines AppSync Events, Amazon Nova Sonic and Bedrock AgentCore. This innovative solution is already in production in a beverage company, providing field representatives with personalized recommendations and real-time objection responses. The solution uses voice AI technology to analyze the interactions of field representatives and provide feedback in real time. With the help of Amazon Nova Sonic, you can process audio in real time, while Bedrock AgentCore provides the artificial intelligence needed to generate personalized recommendations. This solution is crucial for companies wishing to improve the efficiency of their field representatives. With the ability to provide real-time feedback, companies can improve customer experience and increase sales. In addition, the solution can also help reduce training costs and improve retention of field representatives. AI technology is revolutionizing the sales industry, allowing companies to provide personalized and efficient experiences for customers. With the ability to process large amounts of data and provide real-time insights, AI is becoming an essential tool for companies wishing to stand out in competition.

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Manu Ramalho

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Manu Ramalho

Sou Manu Ramalho, publicitária com 16 anos de estrada conectando marcas e pessoas. Como fundadora da EME Marketing Digital, sempre busquei o marketing estratégico para gerar conexões autênticas. Aqui, mergulho na fronteira da inteligência artificial como analista de tendências. Meu foco é traduzir a complexidade de NLP, novos modelos de linguagem e papers acadêmicos para o mundo real, sempre com um olhar atento à regulamentação, ética e aos impactos sociais que essa tecnologia imprime na nossa sociedade.

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